About Us

it’s insured has been providing personalised insurance advice and services to a variety of clients for over 7 years. We are a representative of the Australian Broker Network Pty Ltd as well as a registered member of Steadfast, Australia’s largest network of insurance brokers. As a member of these elite networks, it’s insured can gain access to a wide range of reliable insurance products that provide you the coverage you need at the best price for you. 

With access to the largest panel of insurers and specialist underwriting agencies in Australia, we can tap into a wealth of knowledge and industry insights. This enables us to provide you with the best insurance options and advice.

Our Services

It’s insurance is proud to offer a comprehensive range of insurance services which include:

  • Identifying and assessing your risks and develop a proposal to submit to potential insurers
  • Offering advice and recommendations based on your unique insurance requirements
  • Preparing underwriting submissions
  • Seeking insurance quotes from 100+ insurers in the general insurance market
  • Negotiating terms with any existing insurers as well as alternative insurers
  • Placing the insurances agreed upon
  • Reviewing policy wordings and obtaining signed policies from insurers
  • Confirming the placement of the insurances to you
  • Calculating, invoicing and collecting premiums
  • Reviewing your insurance arrangements:
    1. when you inform us about material changes to your circumstances
    2. at the time of any scheduled status reviews as agreed with you
    3. upon renewal of your insurances
  • Facilitating policy changes and/or cancellations as per your instructions
  • Assisting you with any insurance Premium Funding needs
  • Providing extensive support with claims by:
    1. keeping you informed regarding the progress of claims
    2. notifying you of the outcome of a submitted claim
    3. acting as claims advocates on your behalf if a claim is either unreasonably denied or reduced by the insurer
    4. advising you if the insurer seeks to negotiate a settlement of your claim
    5. seeking your instructions before agreeing to any settlement of your claim
    6. explaining the insurer’s decision and advising on next steps (including to make a complaint) if the insurer declines to pay a claim
    7. providing details of any claim(s) to your new insurance broker, in the event that you terminate our appointment as your insurance broker

Please note:

  • Where we act under either an arranging or a claim’s authority from the insurer, which is relevant to you, we will contact you in a timely manner. Exercising that authority is a conflict of interest and we will work closely with you to put in place adequate measures to manage the conflict.
  • We will take reasonable steps to contact you at least fourteen (14) days prior to your insurance cover expiry date to discuss the next steps to be taken prior to the expiry of the policy.
  • We will take appropriate, professional and timely steps to seek insurance cover terms and conditions and advise you of available options (if any) for your consideration.
  • Many commercial or business contracts contain clauses that relate to your liability (including indemnities or hold harmless clauses). These clauses may entitle your insurers to either reduce cover or, in some cases, refuse to indemnify you at all. Please inform us of any clauses of this nature before signing and accepting such contracts. We may recommend that you seek legal advice.
  • In addition to our insurance services, our team of experts can also advise on risk management strategies for you and your business. 

About Us

it’s insured is a representative of Australian Broker Network Pty Ltd, a member of Steadfast – Australia’s largest network of insurance brokers. As a representative of these networks, it gives it’s insured the access to the highest quality insurance products, at the best price for you. Insurance is something no one ever wants to think about, as that would mean worrying of something bad happening. The team at it’s insured  will do all the research for you and will guide you through every step of the way to purchase the right policy. Have confidence that ‘it’s insured’. We aim to give every one of our clients a personal experience, offering a service not just an insurance product. As your insurance broker, have confidence that it’s insured. We will take the time to ensure that you are insured right. With access to the largest panel of insurers and specialists underwriting agencies in Australia, be assured we will offer you the best options available. What is your problem is our problem to solve! Making a claim on insurance is a formidable task. In the event this happens to you we aim to help make it as easy and as pain free as possible for you when you need insurance most.  We will provide you with the following services: 

Review your insurance arrangements: 

If required, assist you to manage any claims you may need to make: 

If the insurer declines to pay a claim, we will explain the reasons for the insurer’s decision and outline what further steps can be taken, including steps to make a complaint. in the event you terminate our appointment as your insurance broker we will provide details of any claim(s) to your new insurance broker so that they may continue to negotiate settlement on your behalf. Where we act under either an arranging or a claim’s authority from the insurer, which is relevant to you, as exercising that authority is a conflict of interest, we will contact you in a timely manner, and put in place adequate measures to manage the conflict. We will take reasonable steps to contact you at least fourteen (14) days prior to your insurance cover expiry date to engage you on the next steps to be taken prior to the expiry of the policy. We will take appropriate, professional and timely steps to seek insurance cover terms and conditions and advise you of available options (if any) for your consideration. Many commercial or business contracts contain clauses that relate to your liability (including indemnities or hold harmless clauses). These clauses may entitle your insurers to either reduce cover, or in some cases, refuse to indemnify you at all. Please inform us of any clauses of this nature before signing and accepting such contracts. We may recommend that you seek legal advice. We can also advise on risk management strategies apart from insurance.