Complaints Policy

 

Australian Broker Network Complaints Officer
Suite 502, Level 5
282-290 Oxford St
Bondi Junction
NSW 2022
PO Box 1299
Bondi Junction NSW 2022
Ph: 1300 239 234
Email: enquiries@australianbrokernetwork.com.au
Website: www.australianbrokernetwork.com.au

 

Financial Ombudsman Service (FOS)
We are a member of the Financial Ombudsman Service (FOS), an External Dispute Resolution body. If your complaint cannot be resolved to your satisfaction within 21 business days, you have the right to refer the matter to the FOS.
Contact details below:
Level 12
717 Bourke Street
Docklands 3008
GPO Box 3
Melbourne 3001
Ph: 1300 78 08 08 or 1800 367 287
Fax: 03 9613 6399
Email: info@fos.org.au
Website: www.fos.org.au
 

 

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